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Starting July 1, 2022, US roaming isn’t available to chatr customers.

Check out our FAQ to learn more.

Network and data

FAQ

In order to use chatr data on your own phone, you will need to update your APN settings.

If you have an iPhone/iPad:

  • For some iOS versions, you can view the APN settings on your device in Settings > Cellular > Cellular Data Network and change it to chatrweb.apn
  • For iOS5 to iOS8, please click www.chatrmobile.com/setmyiphone from the internet browser of your iPhone/iPad to get the settings automatically pushed to your device.
  • For iOS9 or later you can use chatr data on your iPhone/iPad immediately.
  • If you have another type of phone (Android, Symbian, etc.)

 

For chatr data:

  • The data APN <Access Point Name> is chatrweb.apn
  • The APN Protocol is IPv4v6
  • The APN Roaming Protocol is IPv4v6

 

For chatr MMS settings:

  • The MMS APN <Access Point Name> is chatrweb.apn
  • The MMS URL is http://mms.chatrwireless.com
  • The MMS Proxy address is mmsproxy.chatrwireless.com
  • The MMS port is 80

Devices that use the following frequencies are compatible with our network:

2G (GSM/EDGE): 850MHz, B5

3G (UMTS/HSPA): 850MHz, B5

LTE: 700MHz, B12 | 850MHz, B5 | 1900MHz, B2, B25 | 1700/2100MHz(AWS) B4, B66 | 2600MHz, B7

Note: availability of each frequency listed above varies by cell site, and devices that support more frequencies, both within a network technology and across different network generations, will have access to more wireless coverage.